Review the following categories to manage your Two-Step profile and enrolled devices.

If you don't have access to your Duo Two-Step enrolled device, and only have one device registered, you have three options: use a (previously generated) backup code that you saved enroll a new phone as an alternate and then select it at login...

The ITS central FileMaker servers are running version 20.3. Compatibility The FileMaker Servers support FileMaker Pro version 19.4.2 and above. To determine which version of FileMaker you are currently running use the steps below: On Windows Select...

​​​​​​​Outlook Windows Open Control Panel (Start | Control Panel) Click on the Mail (or Mail (Microsoft Outlook 2016) icon. In the Mail Setup dialog box, click Show Profiles If you already have a profile: Select Prompt for a profile to be used ...

To view your quota in OneDrive for Business, follow the instructions below depending on whether or not you have the client installed. From the client: In the lower right hand corner of your computer, you should see a blue cloud. Right click on the...

I clicked the "Log Out" button in Qualtrics, but I am not logged out. How do I log out of this software? Because Qualtrics uses single sign-on authentication (Shibboleth) at the University of Iowa, you will need to close all instances of your...

The University of Iowa, in collaboration with several other universities, has negotiated strong contractual agreements with Microsoft, including a Business Associates Agreement (BAA) that covers HIPAA data. These agreements provide assurance that...

This is a major trend in higher education and we have been monitoring other schools’ experiences with cloud e-mail solutions for several years. Microsoft has over 20 million users of their cloud services in education alone. Examples of schools that...