A recent update has changed how some profiles send your Microsoft 365 email. If you have messages sending from HawkID@uiowa.edu instead of your UI Email Alias (eg: firstname-lastname@uiowa.edu ) or if people are having trouble viewing your shared...

If you are using Outlook for Mac setup and have a Microsoft 365 account, your contacts are not stored on the server. They are saved on your computer. To see your On My Computer folders, you can enable the option in Preferences. Select Personal...

The new version of Outlook Mac will "Use New Outlook" by default. You can switch back and forth between the old and new interfaces by choosing Outlook | New Outlook | Open New Outlook to turn it on. To turn it off, choose Outlook | New Outlook |...

ITS requires using the UI Anywhere VPN when connecting to a University of Iowa computer from off campus. For instructions on downloading, installing, and connecting to the VPN client, see the UI Anywhere VPN support center . This document will walk...

The following instructions will guide you through configuring your on-campus Mac for Screen Sharing and how to connect to it remotely from an off-campus Mac.

The below guide will walk you through the download and installation process of adding Read&Write Gold to your Mac computer. Note: You must be logged in with an administrator account to install Read&Write Gold or to change the security...

Mac users may encounter issues when activating their copy of Microsoft Office from the University of Iowa if they previously entered the incorrect information when attempting to activate. This issue may also appear in the form of repeating Microsoft...

It is often necessary to remove the eduroam wireless network profile in order to reconfigure it with a new password. In OS 13.0.1 or above, remove the profile through System Preferences. This requires administrative rights on the computer. 1. Select...