As part of the ITS NES datacenter network refresh project, routing will be changed for the network used by ITS-managed storage in the ITF datacenter.

This includes network shares for Files@Iowa services (Home Drives, Shared Drive aka L: or U: drives, UDSS, ADSS) and Research Data Storage Service (RDSS).  (Research Services' Large Scale Storage, LSS, is not impacted.)

The network change will result in the affected shares being inaccessible for up to 5 minutes.

Beginning Tuesday, September 13, 2022, ITS will stop automatic provisioning of Home Drives (H: Drives) for new faculty, staff, and student accounts. To further the modernization of our campus user experience we offer OneDrive for Business as the standard individual file storage solution. The service offers 1 TB of file storage space, document collaboration, sharing, desktop file sync and broad availability with a standard internet connection.

The Home Drive (H: Drive) service will continue to fill some needs on campus, but most new users do not require it. In situations where a Home Drive is required, they can be requested through the ITS Help Desk via an exception process. More information on the Home Drive request process is available at the ITS support site.

Scheduled Work:  Software upgrade for production and research routers

Data Center(s): Information Technology Facility (ITF)

Expected Impact on Services:  The work should not cause any user-visible disruption

Expected Duration:  4 hours total (4 AM - 8 AM) 

Scheduled Work: Upgrade NetApp clusters

Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO

Expected Duration: 3 hours total (6 AM - 9 AM) 

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Scheduled Work: Upgrade NetApp clusters

Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO

Expected Duration: 2 hours total (6 AM - 8 AM) 

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Scheduled Work: Upgrade NetApp clusters

Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO

Expected Duration: 2 hours total (6 AM - 8 AM) 

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Scheduled Work: Upgrade NetApp clusters

Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO

Expected Duration: 2 hours total (6 AM - 8 AM) 

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Scheduled Work: F5 chassis maintenance

Data center(s): Lindquist Center (LC) and Information Technology Facility (ITF)

Expected impact on services: None

Expected Duration: 4 hours (4 AM - 8 AM)

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected Duration:  2 hours (6 AM - 8 AM)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Scheduled work:  Software updates and server reboot if needed for itf-rs-store16 and lc-rs-storage02

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected Duration:  1 hour max (7 AM - 8 AM)

Expected impact on services:  Minimal unless the updates demand reboot.  Compliant LSS Pilot service might be unavailable and users should plan accordingly.  This affects the pilot systems only, Large Scale Storage (LSS) and HPC attached storage will not be affected.

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.