Shared Drives (Files@Iowa) is a service offered by ITS that allows users to save their files to a backed up location that is accessible from work or home 24 hours a day 7 days a week. This space is also known as an "L: Drive or U: Drive". The goal of this service is to provide file storage for departments, units, or colleges.
Each department will be allocated 1 GB of file space per full-time employee (FTE). Departments who would like additional file space may purchase it for $.08/GB/month.
30 day snapshots are online for users to do a "self-restore". Backups of data are kept for 6 months. Contact the ITS Help Desk if you need assistance with a previous version or a restore.
Level III data is allowable with auditing turned on (must be requested).
Access from off campus is available through VPN (UI Anywhere) or Virtual Desktop.
General Support Information
Current Status
Maintenance
Past 90 Days
Alert History
As part of the ITS NES datacenter network refresh project, routing will be changed for the network used by ITS-managed storage in the ITF datacenter.
This includes network shares for Files@Iowa services (Home Drives, Shared Drive aka L: or U: drives, UDSS, ADSS) and Research Data Storage Service (RDSS). (Research Services' Large Scale Storage, LSS, is not impacted.)
The network change will result in the affected shares being inaccessible for up to 5 minutes.
EI-TPS with be upgrading the DFS service. This service maintains the \\iowa.uiowa.edu\shared network storage space and is not expected to be disruptive.
The old 2012 Server DFS03.iowa.uiowa.edu (ITF subnet) will be disabled from DFS namespace.
EI-TPS with be upgrading the DFS service. This service maintains the \\iowa.uiowa.edu\shared network storage space and is not expected to be disruptive.
During this time the new 2022 server itsnt2851.iowa.uiowa.edu (ITF subnet) will be added to DFS namespace
EI-TPS with be upgrading the DFS service. This service maintains the \\iowa.uiowa.edu\shared network storage space and is not expected to be disruptive.
Maintenance:
- Disable old 2012 Server DFS02.iowa.uiowa.edu (LC subnet) from DFS namespace
EI-TPS with be upgrading the DFS service. This service maintains the \\iowa.uiowa.edu\shared network storage space and is not expected to be disruptive.
Maintenance:
- Add new 2022 Server itsnt2850.iowa.uiowa.edu (LC subnet) to DFS namespace
Scheduled Work: Software upgrade for production and research routers
Data Center(s): Information Technology Facility (ITF)
Expected Impact on Services: The work should not cause any user-visible disruption
Expected Duration: 4 hours total (4 AM - 8 AM)
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 3 hours total (6 AM - 9 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 2 hours total (6 AM - 8 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 2 hours total (6 AM - 8 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 2 hours total (6 AM - 8 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: F5 chassis maintenance
Data center(s): Lindquist Center (LC) and Information Technology Facility (ITF)
Expected impact on services: None
Expected Duration: 4 hours (4 AM - 8 AM)
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Shared Drive (Files@Iowa) Contact Information
ITS eCollaboration Team: its-ecollaboration@uiowa.edu