Although Microsoft 365 ProPlus is designed to be easy to install, activate, and use, problems may occasionally arise. For example, you could run into issues with activation, licensing, or connectivity. This support article provides information for...

Issue In SAS on Virtual Desktop, certain drives cause crashes and an error of "ERROR: Windows error code: 53 in hx_disk_access ..." when opened in SAS Explorer, often after a long wait. SAS may seem to crash or display an hourglass icon for a long...

Obtaining Peak Skype for Business Performance This article addresses some of the factors that impact Skype for Business performance. Many of these factors contribute to or take away from optimum Skype for Business audio and video performance and...

Following is a partial list of LISTSERV error messages as well as a description of some problems and possible solutions.

The following Microsoft tools are helpful in troubleshooting Outlook issues: - Microsoft Support and Recovery Assistant (SaRA) - Microsoft's recommendations on folder sizes. - Calendar Checking Tool for Outlook - This program checks your Microsoft...

If you are trying to authenticate to Qualtrics at https://uiowa.qualtrics.com with your Hawk ID, and receive the following error message (see illustration below): You are not currently considered an active student, faculty, or staff member of the...

Anyone of the following will prevent email notifications from being sent: You have added a Delegate and selected 'Send meeting requests and responses only to my delegates, not to me'. You have your calendar set to auto-accept meeting requests. You...

Keychain Access is an app built-in to all computers running macOS. This is where account passwords, wi-fi passwords, application certificates, and more are stored. This is a good place to find saved passwords if you ever forget them. To access...

Email Delivery Errors -- When there's a problem delivering an email message that you sent, Microsoft 365 sends an email to let you know. The email you receive is a delivery status notification, also known as a bounce message. The most common type is...