The following is a list of probable causes for the Video projector not turning on. These suggestions are generic since the A/V system varies from room to room or building to building. Problem Cause Solution The ‘Temp” light on the projector is on...

The following are the most probable causes of sound issues that occur in classrooms and common troubleshooting tips you can try. Problem Cause Solution No sound from the PC Machine may be muted/ turned down or A/V System may be muted/ turned down...

Print release stations are small computers called thin clients. Sometimes errors can cause the machines need to be restarted. If the print release station comes up with a green background and a box in the middle stating that it is trying to connect...

In order to log into a machine you will need to be connected to the network in order for the machine to create an account for you on the computer. A variety of issues can cause things to happen that prevent this from taking place. In most cases they...

NOTE: This assumes the Telnet client is installed on the user's computer. If it isn't installed, it can be added in the Programs Control Panel applet by clicking "Turn Windows features on or off". This is an issue with the firewall settings for the...

The campus email stations are small computers called thin clients. These devices sometimes experience issues and need to be restarted. To restart the thin client press and hold the button on top. When it shuts off, press the on button again to turn...

The card catalog is a small computer called a thin client. Sometimes they experience issues and need to be restarted. To restart it press and hold the button on top of the thin client. When it shuts off, press the on button again to turn it on. The...

When attempting to access SAS through Virtual Desktop , you see the following error message: ERROR: Library SASUSER does not exist. NOTE: Unable to initialize the options subsystem. ERROR: (SASXKINI): PHASE 3 KERNEL INITIALIZATION FAILED. UNABLE TO...